One of the most challenging aspects of IT is capturing the lexicon of the business. It really doesn’t matter if you’re trying to capture the definition of a server from the infrastructure team or defining a customer for the business. In both cases, you’ll hear a common refrain “It depends. . . “! What’s critical is that your definition is true, for all cases, within the context of the enterprise you’re working in. Remember, in the end computers are binary and while they can handle fuzzy logic they don’t operate well on fuzzy data.